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Thursday, February 1

The real reason I like my job is not so much because I like what I do, it's because I like who I work with. As someone who's worked quite a few 'shit' jobs (as opposed to 'real' jobs), I have learned the value of supportive management. All the jobs I've had thus far involved customer service - video store clerk, law firm receptionist, front desk person at a gym, etc. - and it's a lonely feeling to be out there, on the front line, first contact that customers have with your company, and feel like you have no one backing you up. No one who cares or empathizes about the personality quirks (to put it gently) that you have to deal with Every Single Day.

And you don't want someone to tell you what to do. Just someone come by every once in a while and tell you you're doing a great job, that they understand what you have to endure. I tell ya, it can go a long way toward maintaining morale and enthusiasm and loyalty, it doesn't cost anything and takes a 2 minutes, maximum.

And then you find a company, with management that knows that offering a few words of appreciation and encouragement will not lessen their authority and will make the employees feel better about what they're doing, feel that they have some value to the organization.

And that's what I like about my job.

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