I was testing a complaint from one of our customers today and had to use her patron record to try to reproduce the behavior. Imagine my surprise when, in addition to the expected name and address and phone number and barcode fields, I saw a note field in her record with this phrase in it:

Thou saucy onion-eyed bugbear!

Turns out it's a combination of Elizabethan insults. I really do like my job.